1. Project Management:
Oversee daily cleaning operations for assigned projects, ensuring client satisfaction and adherence to quality standards.
Develop and implement cleaning schedules and protocols to maximize efficiency and productivity.
2. Team Leadership:
Supervise, train, and evaluate the performance of cleaning staff.
Ensure proper allocation of manpower based on project requirements, including gender-specific tasks where applicable.
3. Client Relations:
Act as the main point of contact for clients, addressing their concerns promptly and professionally.
Conduct regular client meetings to assess satisfaction and implement necessary improvements.
4. compliance and Documentation:
Ensure compliance with safety regulations and standards, including PPE usage and chemical handling.
Maintain up-to-date documentation such as MSDS, SOPs, and staff training records.
5. Operational Excellence:
Monitor and maintain cleaning equipment, ensuring functionality and cost-efficiency.
Regularly review cleaning methods and materials for continuous improvement.
6. Budget Management:
Prepare and manage project budgets, optimizing resources while maintaining service quality.
Analyze costs and recommend cost-effective solutions for cleaning operations.
7. Training and Development:
Organize BICSc and other relevant training for staff to enhance their skills.
Promote a culture of safety, accountability, and excellence within the team.
Minimum of 5 years of experience in cleaning operations, with at least 3 years in the GCC region.
Strong knowledge of cleaning techniques, procedures, and equipment.
Expertise in managing teams, client relationships, and operational workflows.
Proficient in creating and implementing Standard Operating Procedures (SOPs).
Knowledge of Material Safety Data Sheets (MSDS) and safe handling of cleaning chemicals.
BICSc (British Institute of Cleaning Science) training is highly advantageous.
Must be an Arabic national or able to read and write fluent Arabic.
Locally available in Qatar with a transferable visa and NOC.