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Field Service Engineer Needed

Posted: 20-09-2019
Place: Doha
Support the development of on- site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer- facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross- functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities

Validate customer request

Educate customer and field technicians

Write documentation used by field technicians

Ensure Right and Fast Delivery

YOU MUST HAVE

Bachelor's degree / equivalent, or High school diploma with significant relevant experience.

WE VALUE

Previous industry experience

Previous technical/installation experience

Previous customer service experience

Good written and oral communication

Advanced Degree

Good presentation skills

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