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Operations Room Manager Job in Qatar

Posted: 94 days ago
Must be able to command and control a team of security guards and to be capable to handle incidents or accidents independently.
Document information on unusual incidents, establish, create, update and maintain manual and automated controls to access to confidential information.
Ensure all guards in his sectors report for duty well on time and take immediate action in case any delay in attending or absence.
Carry out regular inspections of the area required and taking corrective action as per situation.
Responsible to maintain all relevant records within the security department on security guards in order to ensure continuous coverage.
Ensure all the guards working under him are eligible and licensed.
Conduct upgrading of security Staff and training as necessary using coaching, monitoring skills and techniques.
Ensure all the guards are familiar with evacuation plan and usage of firefighting equipment in case of emergency.
Responsible to maintain excellent working relations with colleagues, subordinates and all other departments and employees working in his duty area.
Ensure rules and procedures of the client / management are observed by tenants, contractors, and all concerned.
Coordinate, manage, and review the services are provided as per the client needs, and to ensure that all the contractual obligations are met.
Liaise with the company management in setting out the objectives and the targets of the company.
Manage all the operations within the company and all the CCs, PMs and operations room members are reporting to his office.
Direct supervision to all the staff working within the organization.
Attend the meetings with the customers to fulfill the contract s requirements and to ensure that the company complies with its obligations.
Attend meetings with other managers to determine operational needs.
Chair the weekly operations department meeting and provide the instructions and information to all the operations team members.
Report to General Manager all related security issues to his operations, existing clients and actions taken

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