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Reception Supervisor (Hotel) Needed
Posted: 21-01-2022
Place: Qatar
Place: Qatar
Responsible for the day- to- day supervision of all reception staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and time- scales, and
reporting to the practice manager as necessary.
Promote a harmonious and professional atmosphere in this public facing role.
Supervisory Role:
Induction and training of all new staff to agreed standards
Ensure adequate staffing levels, approve annual and other leave, and organise rotas ensuring all functions are covered as required
Deal with more complex enquiries from customers including informal complaints relating to reception functions
Continually assess and evaluate systems and quality, recommending changes and improvements to the practice manager as appropriate
Manage day to day issues that may arise within the team or with individuals
Regularly evaluate quality of individual and team performance
Support the annual appraisal process for reception staff
Reception Duties:
Deal with general telephone enquiries from customers and general public
Book appointments
Process requests
PREREQUISITES:
Work experience as Front Desk Representative or Front Desk
Cashier is requested as well as previous supervisory experience in a similar position.
Bachelor’sdegree preferred. High School Diploma required.
Computer knowledge and experience in Microsoft office applications such as excel and word is also required.
Send CV
reporting to the practice manager as necessary.
Promote a harmonious and professional atmosphere in this public facing role.
Supervisory Role:
Induction and training of all new staff to agreed standards
Ensure adequate staffing levels, approve annual and other leave, and organise rotas ensuring all functions are covered as required
Deal with more complex enquiries from customers including informal complaints relating to reception functions
Continually assess and evaluate systems and quality, recommending changes and improvements to the practice manager as appropriate
Manage day to day issues that may arise within the team or with individuals
Regularly evaluate quality of individual and team performance
Support the annual appraisal process for reception staff
Reception Duties:
Deal with general telephone enquiries from customers and general public
Book appointments
Process requests
PREREQUISITES:
Work experience as Front Desk Representative or Front Desk
Cashier is requested as well as previous supervisory experience in a similar position.
Bachelor’sdegree preferred. High School Diploma required.
Computer knowledge and experience in Microsoft office applications such as excel and word is also required.
Send CV
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