We are seeking a passionate, enthusiastic, and experienced Sales Specialist to join our team. As a Sales Specialist, you will be the face of Federico Genera, responsible for providing a world-class shopping experience to our distinguished clientele. You will have the opportunity to share your knowledge of fine fragrances, create lasting relationships with customers, and contribute to the success of our boutique in an upscale, luxury environment.

Key Responsibilities:

Client Engagement: Deliver personalized, one-on-one service to every customer, understanding their preferences and guiding them through our exquisite selection of fragrances.
Product Knowledge: Maintain an in-depth understanding of our perfume collections, ingredients, and brand history to provide expert recommendations and advice.
Sales and Upselling: Drive sales through proactive engagement, suggest complementary products, and offer tailored fragrance experiences.
Customer Loyalty: Build and nurture long-term relationships with clients, ensuring repeat visits and fostering brand loyalty.
Store Presentation: Maintain a visually stunning and organized store environment that reflects the high-end nature of Federico Genera.
Event Assistance: Support in-store events, product launches, and private fragrance consultations, ensuring a seamless, luxurious experience for all attendees.
Inventory Management: Assist in stock control, ensuring that inventory is up-to-date, and maintain stock displays to highlight the most exclusive and new arrivals.
Team Collaboration: Work closely with other team members and the store manager to achieve sales targets and create a cohesive, positive work environment.

Qualifications:

Exceptional Communication Skills: Fluency in English and Arabic, and the ability to communicate confidently and persuasively with a discerning clientele.
Customer-Centric Mindset: A passion for delivering exceptional customer service with attention to detail and a focus on building lasting relationships.
Sales Proficiency: Proven ability to meet and exceed sales targets, with a natural flair for upselling and cross-selling luxury products.
Aesthetic Sensibility: A refined sense of taste and style, with an appreciation for luxury and a keen understanding of fragrance composition.
Team Player: Collaborative and positive attitude, able to contribute to a supportive team environment.
Flexible Schedule: Availability to work weekends, holidays, and occasional evening shifts as needed.