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Service Admin having BTEC or Engineering degree

Posted: 12-11-2023
Place: Doha
Update and maintain the Service project tracker (new service jobs entering, expiry and its notification, PPM, CM, callout etc.. tracking)

Ensure the Service visits are attended as per the schedule and update the attended date in the tracker

Collect the Customer signed PPM, CM and call out visits report from the Service team immediately after the visit/task completion

Save the PPM, CM and call out reports to the respective service project folder with by creating the subfolder with visited duration as per the contract

Highlight to Commercial Manager to submit the invoice as per the contract payment term along with Customer signed reports

Maintain the corrective call log for individual service jobs, track and highlight if the callout visits are exceeding from the agreed contract for additional claim

Schedule the service team as per the service contract tracker and update in the service team master schedule tracker

Notify through mail and call to the Customer on the scheduled service visits and get the confirmation prior to send the service team at site

Closely coordinate with PM, CPM, Service lead and Service coordinator on all the tasks to avoid the gaps

Attend Customer calls and respond by understanding the contract scope, and give the visit schedule accordingly

Service Folder creation as per approved folder structure with proper identification

Collect all handover files and save in respective project/service folders

Create and maintain correspondence log (all project related In/Out letters)

Receive and acknowledge incoming letters and documents

Draft letters in coordination with project managers and follow up for signatures

Submit the letters/transmittals/documents to customer via email and hardcopy if required

Document printing, scanning, submission to customer etc.

Archive documents of completed projects

Coordinating with subcontractors for any reports and document submission

Maintaining database of manpower and monitoring expiration of POs

Coordinating with Service Team for new/renewal of 3rd party manpower requirements

Coordinate with Service team for Gate Pass/MOI pass applications & signature from authorized signatory.

Only Philippine, SriLankan candidates only

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